Some people on the thread have gotten their service to work by having Verizon support remove every feature from their account on the old SIM, and then add all the features one by one on the new SIM. Activate a Pre-Paid Plan Dial 22898, then follow the spoken prompts. Skip step, in case you are using your old phone’s SIM card. If your phone didn't come with a Verizon SIM, call Verizon to get a new SIM overnighted or to activate your phone via eSIM.Īn ongoing Reddit thread on the problem highlights another possible solution. Activate 4G Dial (877) 807-4646 on a different phone, then follow the spoken prompts. If you bought your phone with a Verizon SIM, you need to activate the new physical SIM using Verizon's app or website, use that one, and throw out the old one. But the upshot of it all is that even if you have a 5G service plan, a SIM that was in another device may not be entirely happy in your iPhone 13. This often has to do with various flags for various features in Verizon's system. So sometimes straight-up swapping SIMs between Verizon phones just doesn't work. Verizon comes from a different culture where it assumes a tighter tie between device and SIM card. GSM carriers such as AT&T and T-Mobile have a longstanding culture of knowing that their SIM cards may be put into random devices. You probably just need to get a new SIM card. Using my own knowledge of Verizon's systems, I have three possible solutions, and they all have to do with Verizon's network provisioning system. There's nothing wrong with your phone, and it doesn't need a software update. Unfortunately, I've been getting reports through email and social media over the past few days of Verizon users seeing no 5G at all. After you receive your prepaid card, you can use it to pay off your. The iPhone 13 is, for some people, their first Verizon 5G phone, so it's no wonder they may want to take it into the fast lane. Youll need your SIM card and the screen shot of your device payment plan balance.

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Under this circumstance, call the carrier directly and ask them to activate your iPhone+SIM card. If you try to activate a different carrier on a locked iPhone, youll get the activation errors obviously. SIM-card/carrier problem is a very common one.

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This is a Verizon nano (4FF) SIM card, not all devices are compatible.

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Activate sim card verizon